Peer support chat

Sometimes you just need someone to listen. Living with MS can bring up a lot.

Questions. Frustration. Fear. Anger. Overwhelm.

Our peer support chat is here when you need to talk something through.

Person using a phone for a helpline

Our peer support chat

Our peer support chat is managed by volunteers who are living with MS themselves and trained in Mental Health First Aid. That means you’ll be speaking to someone who understands the realities of MS - and knows how to respond safely and supportively.

You don’t have to have the “right” words. Just start where you are.

Person accessing online counselling

Our simple process

Getting started is easy

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01. Fill in the form

Complete this form to put in a request for one of our trained Mental Health First Aiders (MHFA's) to contact you.

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02. Review

We'll review the information you provide.

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03. We reach out

Once you have completed the form, one of our MHFAs will try to get in touch with you as soon as possible.

Who it’s for

Our peer support chat is open to:

  • Young adults living with MS
  • Family members
  • Partners
  • Friends
  • Anyone affected by MS

Whether you’re newly diagnosed or years into it, you’re welcome.

Person looking through the MS Together booklet

How it works

Clicking the link below to fill in the form. One of our trained volunteers will respond within 3 working days. You will receive an email from support@mstogether.org. Because the peer support chat is volunteer-led, responses aren’t instant, but you will hear back from someone who understands.

Peer support chat form

Important information

This service is for emotional support and signposting. If you are in immediate crisis or need urgent medical support, please contact:

  • Your GP
  • Your MS nurse
  • NHS 111
  • Or 999 in an emergency

If you’re looking for information about MS Together, events, partnerships or general enquiries, please email: hello@mstogether.org

This helps us keep the peer support chat focused on those needing emotional support.

A space that feels human

Sometimes it helps to speak to someone who’s been there. Someone who knows that MS is part of life, not the headline.

If today feels heavy, you don’t have to carry it alone.

We’re here.